Sunday, June 9, 2013

Samsung Galaxy S4 eWarranty

The Samsung Galaxy S4 has an accidental damage warranty that allows you to have the screen replaced twice and the motherboard replaced once during your 2 year contract (at no extra charge to you).

All you need to do is register your phone for the warranty, then if something happens take it to a Samsung Repair Center (not to the cellular network that sold you the phone).

Opinions differ, but it seems there are two ways to register for this. The first is to go to the Samsung website, then click on Product registration (top right hand corner).

(Please note that there are 12 different model numbers for the S4, for safety sake - use the printed information on the box of your unit).

A new page will load, click on the (blue) Join or Sign up button. You will be taken to a page where you will need to enter some information about the phone, ie. Model number, serial number, purchase date and upload a scanned copy of your proof of purchase. Enter all the details and your phone should be registered for the eWarranty.

The second way, (according to this page) (this works in South Africa, not sure what the International numbers are to register it) you can SMS:

REG*IMEI#

to 34622

You need to substitute the IMEI with your phone's full IMEI number (printed on the box of your phone and on a sticker on the inside of the phone near the battery, you can also dial *#06# on your phone to see your IMEI).

You should receive an SMS back to say that you are registered. So a sample SMS would look like this:

REG*354242076452552#

(this is an IMEI number that I made up, so please don't use it as it is probably not for a S4).

With such a great warranty, you should really sign up for it.